See What Your
AI Sees
Transform AI conversation data into actionable intelligence. Pulse reveals insights from your interactions, helping you understand trends, effectiveness, and ROI.
How Pulse Works
From raw signals to strategic insights in four steps
Data Ingestion
Pulse automatically collects conversation data from SurFox Engage and other sources, aggregating every interaction signal.
Signal Analysis
Advanced algorithms analyze sentiment, intent, motivation, and behavioral patterns across thousands of conversations.
Insight Generation
Raw data transforms into clear, actionable insights - trend detection, performance scoring, and anomaly identification.
Action Recommendations
Pulse suggests concrete next steps based on what the data reveals, helping you optimize strategy and execution.
Intelligence Modules
Every dimension of your AI's performance, visualized
Motivation Trends
Track how customer motivation evolves over time. Identify what drives engagement and when prospects are most receptive.
Conversation Heatmaps
Visualize interaction patterns across time, channels, and segments. Spot bottlenecks and opportunities at a glance.
Funnel Conversion
Monitor how leads progress through your funnel. Understand drop-off points and optimize conversion rates at every stage.
AI Performance Reports
Deep dive into how your AI performs. Response quality, accuracy metrics, and continuous improvement tracking.
Your Command Center
All insights, metrics, and intelligence in one unified view
Dashboard Preview
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Why Teams Choose Pulse
Transparency, performance, and intelligence combined
Complete Transparency
See exactly how your AI is performing. No black boxes, no guesswork - just clear, honest metrics.
Actionable Insights
Data without action is noise. Pulse translates patterns into concrete recommendations you can execute immediately.
Team Alignment
Shared dashboards keep sales, marketing, and leadership on the same page with real-time visibility.
Built on Trust
Data governance, model transparency, and privacy by design
Data Governance
Enterprise-grade security with complete tenant isolation. Your analytics data never crosses boundaries.
Model Transparency
Understand how conclusions are reached. Every insight can be traced back to source data and methodology.
Privacy by Design
Built with GDPR compliance in mind. Data retention policies, secure deletion, and audit trails standard.
Pulse + Engage = Complete Intelligence
SurFox Engage handles the conversations. SurFox Pulse reveals what those conversations mean. Together, they create a closed loop of action and insight.
Seamless Integration
Pulse automatically syncs with Engage data in real-time
Unified Platform
One login, one interface, complete visibility
Frequently Asked Questions
How deep is the analytics in Pulse?
Pulse analyzes over 50 data points per conversation, including sentiment, intent, timing, engagement patterns, and behavioral signals. You can drill down from high-level trends to individual message analysis.
What is the reporting cadence?
Pulse updates in real-time as conversations happen. You can view live dashboards, schedule automated reports (daily, weekly, monthly), or export custom reports on demand.
Does Pulse require SurFox Engage?
Pulse is designed to work seamlessly with Engage, but can also ingest data from other conversation platforms via our API. The tightest integration and best experience comes from using both products together.
Can I customize the dashboards?
Yes. Pulse comes with pre-built dashboards for common use cases, but you can create custom views, filter by any dimension, and save personalized dashboard configurations.
How is my data secured in Pulse?
Pulse operates with the same enterprise-grade security as all SurFox products: complete tenant isolation, encrypted storage, secure APIs, and compliance with data privacy regulations.
Unlock Visibility.
Activate SurFox Pulse.
Stop flying blind. Start seeing what your AI sees. Transform conversation data into strategic advantage.